Download Instructions for Hotjar
To get your Hotjar invoices and receipts, follow these steps:
- Log in to your Hotjar account (if you aren't already logged in)
- Look for Billing or Payment Settings
- Download the invoices and receipts to your computer
Once done, you already have everything you need!
About Hotjar
Hotjar is a user analytics and feedback tool. Invoices are available in the account settings.
Go to insights.hotjar.com/settings/invoices and sign in. You will see past invoices with download links.
Subscription invoices are typically generated monthly. You can filter by date to find the right document.
Export invoices for your records. Ensure your billing email is correct and check spam if needed.
Quick Access to the Official Portal
Access your Hotjar invoices and receipts directly through their official portal:
Go to
Hotjar Billing PortalHotjar: where to find documents faster
For Hotjar, the official billing entry point is on insights.hotjar.com. Use these portal-specific hints to avoid generic navigation dead ends.
- Start here first: Invoices / Billing history.
- If not visible, check: Account settings / Admin area and then Invoices / Billing history.
- Hotjar may require manual retrieval from the account area before processing in Tailride.
- Most useful files to prioritize: subscription invoices and renewal receipts.
Checklist before downloading
- Confirm the selected workspace or account is the right one.
- Set the date range for the month/quarter you need.
- Download both invoice and receipt when available.
- Keep files in PDF and avoid renaming before accounting import.
Tips for Success
- Verify your logged in account is the correct one
- Make sure to have the correct billing information for tax purposes
- If you can set up email forwarding, do it to get the files on your email every month
- Contact Hotjar support if you can't find your invoices
